Commercial Credit Controller


Commercial Credit Controller

BNM RECYCLING Open to Public Competition

Our BNM Recycling Business Unit currently has a need for a Commercial Credit Controller on a Permanent basis. The role will be based in Newbridge and reporting to the Credit Control Team Leader. The successful candidate will be responsible to perform the end to end credit control function for high volume of customer accounts within the Resource Recovery Business Unit. Working as part of a supportive Credit Control Team, this is a great opportunity for the right candidate to bring their experience and make this role their own. The role also involves participating in IT upgrades related to Credit Control and other internal process improvement initiatives.

Role Specifics:

Job Title: Commercial Credit Controller

Business Unit: BNM Recycling

Reporting to: Credit Control Team Lead

Location: Newbridge

Duration: CID

HR Contact: Carol Young

Apply on or before: August 29th 2022

Eligibility: Open to Public competition

The Role:

The main duties and responsibilities of the role will include the following:

• Perform the day to day credit control function for assigned customer accounts varying in size which covers the following tasks:

 1 – Timely collection for all commercial debt for assigned customers to ensure optimal cashflow for the business unit.

 2 – Mange and co-ordinate all customer queries to ensure prompt resolution by working closely with Sales, Invoicing & Operations teams.

 3 – Responsible for reporting the status on assigned customer accounts including highlighting key actions required for resolution where applicable.

 4 – Make outbound collection calls and e-mails to customers and liaise with third party organisations re: collections and payment plans

5 – Issuing credit notes if required

• Posting of Customer Payments

• Ensuring timely receipt of remits for allocations of payments

• Reconcile key accounts and ensure all payments are allocated on a timely basis

• Support the Credit Control Team with any process initiatives projects and actively participate in any IT Upgrade projects as they arise.

• Support Customer requests regarding statements and general queries.

• Monitor and ensure adequate credit limits are in place for customers.

• Establish and maintain excellent business relationships at the appropriate levels with customers and internal staff. Liaise with all departments to ensure customer service is kept to a high standard. Assist other departments on an ad hoc basis as required

• All employees are expected to co-operate fully with all provisions taken by the company for ensuring Health and Safety, and Welfare of co-employees and members of the public using the premises

• Proactively participate in the Performance Management process to ensure delivery of own, and the wider team’s, objectives.

The Person:

The ideal candidate will possess the following qualification, skills, knowledge, and attributes.

• 5+ years experience working within the Customer Credit Control functions including experience of leading teams

• Good working knowledge with Microsoft Excel e.g. using Pivot Tables to consolidate large data sets.

• Experience using large CRM Tools, Software systems, Banking Online and general IT Systems.

• Experience working within Credit Control for high volumes of customers and/or bank payment postings.

• Good IT skills

• Excellent attention to detail

• Experience with working to strict deadlines

• Good team player

• Results Driven

• Solutions Orientated

• Must be flexible to work across other areas, as required

• Eligibility to work in Ireland is required

• Proficiency in the English language required

• Experience in the Waste/Utilities/Supply Chain/Transport industry a distinct advantage

If you wish to be considered, simply click “Apply” on the job advert.

Bord na Móna is an equal opportunities employer.